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November 2024 by Sugar Bear
We had our hardwood floors repaired, stained and refinished. They came out beautifully, much better than we expected. He also replaced our kitchen tile with a fantastic penny round tile. Service and communication were great. I highly recommend Dallas and his team.
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September 2024 by Leo
One of the most important thing you hope for with floor installation is durability and often you don’t know what will happen till years later, after the warranties. Unfortunately, now I know Dallas Watson can’t be trusted. Crack on the floor that started showing up within a year, sealant coming off about 2 years, carpet pulling away from the tiles. Very disappointing to find all the little things coming apart.
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September 2024 by Jameison Snyder
My old boss Dallas, watched him cut his fingers off on the table saw in Kirkland late 90s? Dallas is a tuff man?cheers Dallas?
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August 2024 by Zach
We had a great experience with Dallas Watson Flooring. From the moment we stepped into the showroom, the team impressed us with their knowledge and professionalism. The sales staff patiently answered all our questions over several months, ensuring we felt comfortable and informed throughout the process.
When it came to installation, the crew did an exceptional job. Their craftsmanship was excellent, and they were professional and detail-oriented. The floors look amazing, and we couldn’t be happier with the quality of their work.
The reason for four stars instead of five is that we felt oversold on the soundproofing. While the floors are beautiful, they didn’t meet our expectations for noise reduction. Additionally, when we shared our feedback about this, we were more or less brushed off, which was disappointing.
Dallas Watson Flooring was one of the most expensive options, but we chose them for their craftsmanship, integrity, and responsiveness. We’re very happy with the result, but if soundproofing is a priority, manage your expectations. After the job was done, it seemed like they were less concerned with our feedback.
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August 2024 by Carolann Streett
This is the second time we've worked with Dallas Watson on a renovation, and in both circumstances they have been exceptional. Most recently, Dallas Watson replaced hardwood floors (wonderfully matched to the rest of our hardwoods), tile floors, and drywall/baseboards/paint across two floors of our home. From the moment I reached out for a bid, every single one of their folks--including all of their subs--were professional, helpful, communicative, and friendly. I have so much gratitude for their team, and I heartily recommend them.
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August 2024 by Michele N
Our experience working with Dallas and his team was outstanding. We bought a house with floating vinyl floors that were installed on a very uneven subfloor. They were splitting and bouncing in areas. They were separating at the seams and looked horrible. The crew had to rip out the existing flooring, level the subfloors, and install new floors. We went with a really high quality wide plank oak. This project literally transformed our home. The floors turned out absolutely perfect. The work was top notch. It looks and feels SO much better. Dallas was super hands on and awesome to work with. He was so patient and kind. He took a lot of time to help us figure out how to remedy our situation and advised us really well on new flooring. Amy coordinated everything and was so on top of everything at every moment. She was very attentive and provided excellent customer service. The team who installed the floors, led by Alexi (I hope I’m spelling his name correctly), were absolute artisans. Masters in their craft. We truly couldn’t be happier with the product or the service! THANK YOU Dallas and team!!
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June 2024 by Julia Meinershagen
I've used Dallas for two floor replacement projects. My floors are beautiful and Dallas and his team are very professional and great to work with. Highly recommended!
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May 2024 by Sarah Devlin
I had an amazing experience with Dallas Watson Flooring. I've never received faster response times to my questions and emails. Laura came to do the measurements and had a quote to me the same day. I was able to get on their schedule in one week and they worked around my son's spring break schedule. I thought my original 1926 hardwoods were going to be toast but they worked their magic and they turned out absolutely stunning.
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April 2024 by Sally del Fierro
Dallas Watson Flooring has absolutely outstanding customer service and flawless delivery. From start to finish, they took care of every detail like the pros they are….once we picked out our carpet, they were on the spot to measure, walk through the process, schedule and even took care of arrangements with our condo management (who highly recommended DW to us in the first place). The installation took one day and they handled everything with care — including dismantling and re-installing our Sleep Number bed. We are highly satisfied customers and won’t use anyone else when we’re ready to replace our hardwoods. High fives as getting this good of a service doesn’t always happen!
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April 2024 by Gaby M.
The Dallas Watson Flooring Team did a fantastic job from start to finish! They were very responsive; communicated efficiently and were flexible. Everyone I spoke to or corresponded with provided wonderful customer service. Highly Recommended!!!
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March 2024 by Molly T
We've worked with several people at DWF, including Dallas himself, and they are all truly wonderful. Laura has impeccable taste and the experience to boot, and their carpet installer is absolutely an artist.We first purchased our LVP for our basement from DW, and when we saw how easy it was to work with them, we decided to get our stair runner from them as well. I cannot speak highly enough about their quality, work, and pricing. Thank you, guys, so much for everything. You made this aspect of our renovation so simple.
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February 2024 by Edward M.
Dallas Watson and his team was phenomenal in all aspects of their service to us in a full restoration of our red oak hardwood floor that spans then entire main floor of our home. We had a flooding incident that required a week of water mitigation, but the damage required boards to be replaced, and the entire floor to be sanded, re-stained and sealed. Dallas responded immediately and personally visited the house to assess the damage and very quickly turned around a very practical scope of work and fair estimate for high quality work. Two weeks later the work was underway, and his team was highly skilled, efficient, with exceptional attention to detail, managing dust and overall cleanliness to the house through the entire process. Dallas and his team were very friendly, exceptionally responsive and I was almost sad to see them go! We even changed the color of the stain, and they went out of their way to put different colors down in various areas of the house to help us choose the perfect color! Overall, the experience was very professional and accommodating and I would recommend them to anyone. We love our "new" floors!!
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February 2024 by Lily Jensen
DWF is incredible. Really great communicators, friendly office staff, prompt and thorough invoicing, and above all, great work on our home. They pay attention to details, ask follow up questions, clean up after themselves and are very kind. We have used them for flooring, baseboards, backsplash and soon a bathroom tile job. Couldn’t recommend them highly enough!
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January 2024 by Lara Cowles
Great showroom, helpful and communicative staff and thoughtful installers
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January 2024 by Ele P.
Love my new floors! I was happy to find a variety of products at Dallas Watson flooring. Dallas provided an accurate estimate and Andre installed my flooring and I'm glad he did. He was knowledgeable and willing to work with me when troubleshooting solutions with different molding matching and directions of the landing of the staircase. I'm very happy with the results.
