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March 2024 by Kelly Michinski
I have not used your service yet, but felt compelled to go ahead and review it since who knows, I might need a service like this one day and brownie points given now - well I say INVESTMENT, right? Like, look at the 5 start review you got besides mine. Why in the world would I go anywhere else if I EVER need what you do.1. I have family in Portland --as well as friends --right there, I am in.2. The only positive things said about you here are the very things you say you will do with any claims I have found your company makes.3. You show pictures of cat towers (and sometimes an ACTUAL CAT, when digging for more proof on how horrible some make you seem.4. You Are Simply Brilliant.5. Don't Stop. Light is getting BRIGHTER every day love, Kelly
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March 2022 by Céline Kaiser
We are very disappointed with Earth Class Mail. We wanted to create an account with them as we don't have a US resident address and still needed to receive mail while traveling. We oppened an account and then received an email notification saying we were non compliant due to our missing US adress, so we couln't use any service. We went with another service and 3 months Earth Class Mail was still billing the monthly fee of our original plan. We contacted them to ask why, and they said even though we were non compliant and couldn't use any service, the account was still open and therefore we had to pay all. If we quit the account immediately, we'd be refunded tje most recent payment.In their Terms of Service, which in my understanding is a legal agreement, they state they will immediately close the account (and hence not bill any more) if someone was non compliant for their service. In our case they didn't hold up their part of the agreement, leading them to behave illegal as they would not return the fee of the already paid months, and their guy John just didn's respond anymore, leaving us hanging.
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March 2022 by Mary Hall-Williams
In alignment with other reviews this company is EXTREMELY SCAMMY. the monthly fee gets stacked with additional fees for every piece of mail, there are charges for scans, check deposits. Even charges for mail to be sent to you when your done with the mailbox. Plus a 50 cancelation fee.
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March 2022 by Samantha Collingsworth
This company is a joke. They deliberately misled me into believing I could get a virtual mailbox and "cancel anytime" only to forego telling me that I would pay a $50 fee upon cancellation, which was more than the $20 for 2 months I was paying to establish the mailbox to begin with! Had I known my "$20/mo virtual mailbox" would actually cost me $90 instead of $40 for two months, there's NO WAY I would have used this service. I filed a complaint with the BBB, and ECM hasn't even made an attempt to respond to BBB. This tells you everything you need to know about this company. Put your money elsewhere.
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March 2021 by Lisa williams
This company is a scam pretending to be a Grant writing company for colleges. Has continued to send me emails throughout the day from a mailing list that I had submitted for college info. Reported company and patiently awaiting for them to be removed from my mailing list. Please be careful.
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March 2018 by Artyom Shaposhnikov
I was using them since 2008 with no major issues. Very helpful if you travel a lot and need to check your mail online. There is no other service like it, I wish there were more companies like this.
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March 2017 by Matt Baldwin
If I could give these guys zero stars I would. Joseph, one of their support agents, was highly rude and dismissive of a female employee in my organization.
