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February 2024 by MICHAEL CRAIGWELL
Good service very helpful staff
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February 2024 by Julian Smith-Jones
I had a great experience renting a car through enterprise. I requested a compact vehicle, and received a free upgrade since they were out of the size I requested. I had to modify my return date multiple times during the reservation, and the process is very easy to do online and all charges are laid out clearly. The car given to me was in excellent condition and I had no issues when I returned the vehicle.
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February 2024 by Arturo jakks
Car is 2023 but has some issuesCustomer service are okay ?
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February 2024 by Timothy Walker
Emily Hull was amazing, helped me get a great 4Runner. Even helped me contact an Enterprise car dealership to look at different vehicles. When I dropped the 4Runner off there was no hassle and the other Emily dropped me off at home. This team is amazing and I will rent from here again because of them.
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November 2023 by Meelendra Singh
Had a delightful time at this Enterprise spot! Top-notch customer service, and the pick-up/drop-off speed was impressive. Only hitch - the staff's seating situation. Let's talk lumbar love,Enterprise Team; Emily, Morgan, and Manila deserve ergonomic thrones! Please put in purchase order for new stools WITH backrest...I repeat with back rests#BackrestsForTheWin #EnterpriseErgonomicsUpgrade
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November 2023 by Alex Park
Emily and Morgan were amazing, they made sure to explain everything thoroughly. Great customer service, whenever I had issues they were quick to solve any problems. Thank you so much!
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September 2023 by Josh M
The assistant manager, Nick, is very professional and will address your car needs. Also, they have no problem picking you up as long as you live somewhat nearby. If they can't get you the model you want, most likely they will upgrade your rental at no extra charge. Highly recommend!
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August 2023 by Kai T
Helpful staff. Got upgrade from here with progressive. Help with complimentary coolant while other enterprise rental forget to do so
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July 2023 by Alex Bueno
I reserved a car at 9 and it was not ready until 11. Plenty of time to pick up phones and walk back and forth but seemingly no time to retrieve a car from the lot. Waited for over an hour.
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July 2023 by denisse dominguez
Ive tried working with them twice now and both times have been extremely rude. The manager is extremely rude as well she was giving me attitude our entire interaction.
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July 2023 by Ngoc Duong
App did works that lead to a long line at midnight. 2 hours wait to get our car after landing.
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May 2023 by Kristofer Lavish
If I could , I would leave 0 stars!!Very rude, aggressive workers ! They do not respect clients , they do not care about customer service for them you are just a number , I do encourage to not use their services , if possible ! Worst experience ever ! They asked to bring the car for inspection and when I came they told me they are terminating the contract because of communication issues , they stated that they tried to reach me through email when I hadn’t receive any email even I called them 3 days ago asking if everything is up to date they told me everything good 2 days later I receive a call at 3 pm saying they need the vehicle returned right away till 5pm, I was working till 6pm , so I said it’s impossible because I’m working , they said they will report the vehicle as stolen to police !!! At this moment all the payments are paid they had no right to do that ! This is not human behavior! Everyone at enterprise should be taken accountable for this !The manager name is Austin - very rude , not polite and inhuman !!
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May 2023 by Maryam
They will rent a car only if you have a reservation. We went directly to the office in the morning, and they refused to give any car saying that they don't have a single car for rent - which is unbelievable.
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April 2023 by Saja E.
The head manager had some issues with me so he tried he's best to build a case to remove me from the vehicle even tho I had payed everything! When they called me they where very aggressive!
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April 2023 by Kristofer L.
If I could , I would leave 0 stars!!Very rude, aggressive workers ! They do not respect clients , they do not care about customer service for them you are just a number , I do encourage to not use their services , if possible ! Worst experience ever ! They asked to bring the car for inspection and when I came they told me they are terminating the contract because of communication issues , they stated that they tried to reach me through email when I hadn't receive any email even I called them 3 days ago asking if everything is up to date they told me everything good 2 days later I receive a call at 3 pm saying they need the vehicle returned right away till 5pm, I was working till 6pm , so I said it's impossible because I'm working , they said they will report the vehicle as stolen to police !!! At this moment all the payments are paid they had no right to do that ! This is not human behavior! Everyone at enterprise should be taken accountable for this ! The manager name is Austin - very rude , not polite and inhuman !!
