Really appreciated Neil’s help finding me the right pair of double boots. Very helpful customer service and impressive selection of mountaineering gear. Great store!
November 2023
Great products and customer service. It's worth their high prices if you can afford them.
October 2023
It would be nice if they were more clear about their return policies. I tried to return an ice screw that had never been used or even taken out of the packaging, but they wouldn’t accept it. I really try to support small business, but in the future I’ll probably just go across the street to REI.