Mud Bay is a friendly and caring pet supplies store located in Olympia, Washington, with multiple locations across the Pacific Northwest. It offers a wide range of healthy pet foods and supplements made with natural ingredients for dogs, cats, and even bunnies. The store is known for its knowledgeable staff, who are patient, kind, and always ready to help. Customers appreciate the helpfulness of the team, with many praising employees for going above and beyond, including giving free toys and allowing late entry before closing. The store’s return policy is flexible, making it easier for pet owners to find what fits their pets’ needs, especially for picky eaters. The staff, including a dedicated team and a veterinarian, work hard to find high-quality products that support pets' health and happiness. Customers also enjoy the welcoming atmosphere, where they are greeted warmly and feel appreciated. Mud Bay stocks well-made dog and cat toys, supplies, and a variety of natural cat litter, as well as exclusive treats and products that can only be found at Mud Bay or online. Although prices may be higher than online stores, the quality and customer service make it worthwhile. Overall, Mud Bay is a trusted, caring place where pet owners find quality products and compassionate guidance to help their pets thrive.
Helpful and professional staff. Great variety of products, foods, treats and toys for our fourleg friends
May 2024
Love this place!! The staff is unfailingly helpful and knowledgable. Today I was experiencing a quickly compounding pet emergency and the staff was so accommodating to help me get my kitty into a new carrier as quickly and cleanly as possible. They really went above and beyond. Kudos to everyone who was working at 4-5 pm... read full comment
May 2024
I always enjoy this mud bay, the staff is stellar, patient and kind. The return policy is great for my picky eater pup. I wish they still had free samples and more dog bandanas.
