Mud Bay is a friendly and helpful pet supplies store located in Olympia, Washington, serving the Pacific Northwest. It offers a wide selection of healthy pet food and supplements made with natural ingredients for dogs and cats, along with well-made toys, supplies, and a variety of clay and natural cat litter. The staff are known for their professionalism, friendliness, and willingness to go the extra mile for customers. Customers appreciate the staff's helpfulness, such as searching for specific items or providing advice on pet training supplies. The store is praised for its quality products, often at lower prices than larger chain stores. Many customers value the knowledgeable employees who show genuine care, especially when assisting with specific needs like sensitive stomach pet food or finding the right toys. Despite some noting that certain items can be out of stock at times, staff members demonstrate empathy and dedication, sometimes offering free products to help customers. Overall, Mud Bay is recognized for its high-quality selection, excellent customer service, and a team passionate about supporting pet health and wellbeing. It remains a trusted place for pet owners seeking natural, well-made products and expert advice.
