NAPA Auto Parts in the SODO area of Seattle is described as a hidden gem, providing great, friendly, and helpful customer service. Staff members are noted for being efficient, knowledgeable, honest, and reliable. The store consistently has the right parts and supplies in stock, including for older vehicles, making repairs a breeze and serving as a must-have resource that beats competitors. Customers appreciate the simple process of calling ahead to have parts set aside for will-call pickup. The business connects people with quality auto parts and tools, and it is recommended highly by those who visit regularly.
Anthony was absolutely superb! Very helpful in finding what we needed and explaining what might be a bit excessive for our needs in a witty manner but still accommodating us if we wanted to go over
January 2026
The employees I've interacted with at this store are very pleasant to speak with and are very helpful making sure I get only what I really need. I bought a battery to replace a dead one and Anthony and Glenn made sure I got the right one installed and got my deposit back for returning the old one to the store.
January 2026
Excellent customer service. Very helpful, respectful staff.
