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June 2025 by Melissa Barnhart
Just got amazing customer service from Beau. He helped me troubleshoot a possible issue with my battery in person after patiently talking with me on the phone. Thank you for your great service Beau. Give this man a raise!
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June 2025 by Karen Bjelland
Dale was amazing, so very helpful! He not only advised me of the battery options, but came out and got the old battery out in record time. Very pleasant, great customer service.
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June 2025 by Kjersti Smith
The guys here are lifesavers! Wayne helped me replace my battery right before closing time. Without him I would have been stranded overnight in a dead car. Thank you guys so so much!
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June 2025 by Greg Hartwell
Great price for antifreeze and windshield washer fluid
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June 2025 by Simon Ritter
Checked my engine light, did a great job!
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May 2025 by Aydan Tang
Staff is very helpful and knowledgeable! Makes an intimidating experience much better.
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June 2024 by Josie C
Stopped by real quick to get head lamp replaced bc my high beams weren’t working right. Keegan looked at it, told me it was installed incorrectly and readjusted it. Even recommended me next steps. Nice guy
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June 2024 by Harold VonAnusIII
Dudes here are righteous dudes
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June 2024 by Eamon Butler
Check engine light came on and went to O’Reilly’s on 15th NW in Ballard. Jeff ran a diagnostic check which indicated an open gas cap. I had noticed the open cap earlier that day and just assumed someone tried to help themselves to free gas. Jeff reset the computer, no charge, and unasked, helped another customer having difficulty trying to fit new wipers. I decided mine needed replacement and Jeff again unasked came out and fitted them for me. Great friendly service from a local store.
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June 2024 by Christine Reid
Such a good experience! Went in for new windshield wipers and Kay helped me right away find the ones that fit my car, showed me all the options on the computer that were readily available and then installed them for me. They even tossed the trash and old wipers. It took only 10 minutes. Super helpful and nice staff. Would recommend going here!
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June 2024 by Vincent
I've not anything good nor bad to say about this location. They would not remove my old battery or install my new battery that I bought from them. I was told that it's because of corporate regulations. So be it. Purchased a new battery for a reasonable price.
Not the friendliest employees, but not the worst either.
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June 2024 by Brandon Suit
Your typical auto parts shop but the folks there have always been helpful. Especially when I have no idea what I'm trying to describe but they're able to translate perfectly and get me what I need. They're great resources too if you have questions on tools or what they would do in your situation.
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May 2024 by haha h
The staff here have to be the friendliest/most helpful staff EVER.
They are knowledgable and when they don't know the answer to something they'll happily look it up for you.
A few times they haven't had what i needed in stock, but they happily placed the order for me and called and left me voicemails (i had forgotten about the first one so they ended up calling me again a week later!) to let me know when they came in.
They will help out with minor things in your car also (installing/taking batteries out, installing/replacing wiper blades, etc) which is just another reason to shop/support this location.
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May 2024 by Bradley Wiesner
I was tired after work, and I barely made it before it closed. I was the last one out of the store, but the cashier guys we're nice about it. I was back in 10 minutes because I left my phone there. Thanks, guys! You helped me get my stuff and saved my evening.
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April 2024 by Josh King
They have everything you need to keep your vehicle moving. Love it. I can do my self!!!
