O'Reilly Auto Parts in Seattle's Ballard neighborhood provides parts, tools, and accessories. The store offers services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. They also have a free Loaner Tool program. Reviews consistently highlight great, friendly customer service from helpful and nice staff. Employees are described as amazing, pleasant, and lifesavers, going above to help customers. Specific experiences include staff advising on battery options, replacing a battery quickly, correctly readjusting a misinstalled headlamp, and performing free diagnostic checks. Service often extends to unasked assistance, such as installing wiper blades for customers and properly disposing of the old parts. The efficient and knowledgeable team provides recommendations and completes tasks promptly, leading customers to strongly recommend this local store.
Shout out to Luis for helping me diagnose and swap out my battery. I am so grateful for the service and professionalism!
July 2026
Great customer service and everyone was extremely willing to help. Jayden went above and beyond with helping replace my car battery!
July 2026
10/10 service . Matt was so nice and able to help me get a new battery and have it installed. I'm truly thankful for his help. I cannot recommend this location enough.