Public Storage in Seattle offers convenient and secure storage options with a strong focus on customer service. Customers can reserve a storage space online for free, with no commitment, and choose the eRental option to skip the counter and go directly to their unit when moving in. The facility is praised for being clean, organized, and well-maintained. Staff members like Tom and Chase are recognized for being friendly, helpful, and attentive, providing personal assistance to customers and their employees. Tom is notably appreciated for helping solve technical issues with storage doors and assisting with loading and unloading. Chase is known for making visitors feel welcome and safe, offering excellent support. Although some customers experienced difficulty reaching support through the 800 number, they found help quickly when transferred to local staff like Ryan, who resolved account issues efficiently. Overall, the location is appreciated for its great communication, helpful staff, and neighborhood convenience, making it a reliable choice for storage needs in Seattle.
I had a great interaction with Wes, and was pleased with the facility.
July 2026
This was my first time using a storage unit and the gentleman at the front desk walked me through everything and showed me to my unit kindly. Spacious garage that could fit a moving truck. Smooth experience!
June 2026
Courtney and Cory were the best in assisting me getting some things accomplished, where I was met with an obstacle and needed help, to decipher a certain problem, I thought needed to be addressed. It was great of them to be so accommodating
