Public Storage in Seattle offers a reliable and convenient storage solution for its customers. The facility is clean, well-maintained, and equipped with excellent security features, including fire sprinklers and heavy-duty doors, ensuring a safe environment at all hours. Customers appreciate the easy setup for rentals and the hassle-free move-in process, particularly with the option of online eRental. Many reviews highlight the friendly and accommodating staff, with notable mentions of employees like Shirley and Amy, who consistently provide helpful service and personal attention. Despite some challenges, such as an elevator outage, management has been responsive and proactive in addressing concerns, even offering discounts to affected customers. Overall, this location receives high marks for cleanliness, customer service, and a secure atmosphere, making it a preferred choice for those in need of storage solutions.
Shawnie is amazing so kind and helpful!! Super clean facility and top tier customer service!!
May 2026
Storage locations are very clean. Install cameras in your unit. Theft is a problem and camera footage is only available to law enforcement. Everyone who works for them are nice people. Great service
April 2026
Worked with Tasha over the phone to get a rental setup and had everything taken care of in under fifteen minutes. She was very friendly and knowledgeable.