Public Storage in Seattle offers a reliable and convenient storage solution for its customers. The facility is clean, well-maintained, and equipped with excellent security features, including fire sprinklers and heavy-duty doors, ensuring a safe environment at all hours. Customers appreciate the easy setup for rentals and the hassle-free move-in process, particularly with the option of online eRental. Many reviews highlight the friendly and accommodating staff, with notable mentions of employees like Shirley and Amy, who consistently provide helpful service and personal attention. Despite some challenges, such as an elevator outage, management has been responsive and proactive in addressing concerns, even offering discounts to affected customers. Overall, this location receives high marks for cleanliness, customer service, and a secure atmosphere, making it a preferred choice for those in need of storage solutions.
Amy is awesome!!! Very helpful. She contacted me immediately and helped me book a unit.
September 2026
Amy had such great customer service and when we’re ready to rent, we’re gonna rent from her!
September 2026
I've been working with Amy from the start. She provides excellent customer service and she actually returns my calls quickly if I leave a voicemail. She just has impeccable customer service. Its a pleasure to talk to her and the space feels safe and clean.
