Shell is a gas station that has faced accessibility issues due to nearby construction, making it difficult for some customers to reach the location. Despite this, the owner responded attentively to concerns. Customer service at the station has generally been good, with staff accommodating when needed, such as allowing restroom use in an emergency. However, some customers have noticed dubious individuals hanging around outside during the day, which raises safety worries. Overall, visitors have had positive experiences with the gas quality and staff support, but construction and safety concerns have impacted the convenience and comfort of the location.