Thompson Seattle, by Hyatt, is noted for its perfect and great location in downtown Seattle, close to all local attractions. It is very walkable, with Pike Place Market, the boardwalk, Pier 55, and other sites just minutes away. Many guests highlight the hotel's great view of the water and the town, particularly from its rooftop bar, which offers the best view. The service receives consistent praise, with staff described as extremely nice, accommodating, and awesome, from the valet and front desk teams to the luggage handlers. Guest experiences with the rooms are mixed. They are often described as nice, well-appointed, clean, and with good showers or excellent bathrooms. However, some rooms are reported as smaller than expected, and several reviews mention issues with noise, noting rooms are not well soundproofed; some guests reported hearing plumbing or other persistent sounds that disrupted sleep. A few guests also found the room lighting to be terrible and the overall decor a bit dated. The hotel's common areas, including the main lobby, are noted as not very ADA friendly, with steps at entrances. The on-site restaurant receives negative feedback, with a recommendation to dine elsewhere. Overall, it is considered a convenient hotel with a top location and excellent service, though potential guests are advised that the reality of some rooms may differ from marketing photos.
