Thrifty Car Rental
Car RentalHours:
1501 8th Ave, Seattle WA 98101 Hours
About Thrifty Car Rental
Thrifty Car Rental in Seattle: Exceptional Service and Reliable Vehicles Thrifty Car Rental in Seattle has received mixed reviews, but many customers have had positive experiences with the exceptional service provided by the staff. Customers have praised the dedication, patience, and professionalism of employees like Franki, Sumani, and Guillermo, who have gone above and beyond to ensure a stress-free rental experience. Despite the busy holiday season, the staff have worked diligently to accommodate customers' needs, such as finding suitable vehicles and processing everything efficiently. Customers have appreciated the attention to detail, friendly smiles, and willingness to address their concerns without any hassle. The rental process has been described as smooth and straightforward, with easy check-in and check-out procedures. Customers have been pleased with the cleanliness and condition of the vehicles, which have included models like the 2024 Malibu and Volvo hybrid. However, some customers have reported a lack of transparency regarding the final costs, with additional fees and charges not always being clearly communicated. While these issues have been resolved through customer service, it has caused some frustration. Overall, Thrifty Car Rental in Seattle has received positive feedback for its exceptional customer service and reliable vehicle offerings, making it a recommended choice for those in need of a rental car in the area.
Most Recent Reviews
March 2026
Every time I book a car here, they either make me wait for at least 30 minutes or ask me to come back after 2-3 hours.
December 2025
Poor customer service, lots and lots of hidden and stupid surprises, lies to your face and fees….
July 2025
Terrible company to do car rental business r. Thrifty makes sudden store schedule changes without notifying customers, but customers are charged in full when stores are closed. Bad customer service, too (rude, obnoxious, and making customers feeling bad about their own mistakes).
More Comments(72)
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