“I am a huge fan of Enterprise to begin with. I find the extra few bucks well worth the smaller lines and larger car availability. I recently rented from downtown Seattle and when I returned the car after hours, I was impressed to find a super friendly and hard working gentleman there to help me with the return. The next day, I received a text from the company. I happened to mention a small misunderstanding about the price of the rental. The response I received from Enterprise could not have been more customer friendly. They basically asked me for more information about the misunderstanding so that they could learn from the experience and they gave me the benefit of the doubt and credited my account. What a perfect response from a company that cares about the customer. Keep up the good work Enterprise!!!”
“They are not just about the ID.Buzz. They are all camper vans and do work on Sprinters. I encountered Peace Vans when I wanted to replace the awning on my Winnebago Revel. Keeping the OEM roof rack would require custom work and a nation wide search led me to Peace Vans. If I could give 6 stars, I would. They not only do good work at a fair price, they are laid back, friendly, and have integrity to make sure that everything is right.”
“Xavier was extremely helpful in seeing up an urgent rental while my car was being repaired; staff was kind and efficient in preparing the vehicle and the paperwork; all of them made a tough situation for me as easy as possible - they were great!”
“They never pressure you to purchase insurance as long as you have your own personal coverage. The selection is great and pretty straightforward. The reps are friendly and helpful. If the chosen car type is unavailable, they will either upgrade for no extra charge or lower the price for a downgrade. I love Alamo!”
“West Seattle Enterprise was the best rental service I have ever had. It was quality service. Everything is up front and honest. Employees very nice and efficient. I’ve rented cars and cars for up to a month but not from enterprise before. They are my new car rental company. Very impressed.”
“Repeat Sixt customer. Much better quality of cars compared to other car rental agencies. Every car, every time, the rental car is clean inside and out, no smoke smell, interior is clean, no trash or dirt on the floor boards.”
“It's a small location so types of car available are limited but the location is convenient. Both employees working there when I picked up and dropped off the rental were very friendly and helpful.”
“Jojo and Z made the entire rental process easy and stress-free. They were transparent about all the fees, incredibly kind, patient, and made everything feel straightforward. The car was exceptionally clean, a huge thanks to the detailers, Derek and Mike. They also gave me rides to and from the shop where my car was being repaired, and both were personable, friendly, and great to chat with. Overall, I was extremely impressed with the level of service. Jojo clearly runs a great operation, and everyone I interacted with was professional and genuinely welcoming. I will absolutely rent from this location again and highly recommend it!”
“Convenient location if you’re staying downtown and don’t want to go all the way to SeaTac, and less expensive too. I saved around $70 for the same rental class vs National at SeaTac, but unfortunately didn’t have any options to choose from. I reserved a luxury vehicle and was given a Volvo XC90. Still a class upgrade but it would have been nice to have a choice. I didn’t have any problems with a line at 7:30am on a Tuesday, and the staff were all great. But if you’re someone who is looking for a specific type of car, it seems like this location has a very slim selection of vehicles.”
“Everything was smooth and fast! Staff was friendly and helpful, and Jaden was especially professional and made the whole experience easy. I really appreciated the great service and would definitely come back again.”
“Enterprise car rental, University district location in Seattle is by far the very Best overall in the rental car market! Shout out to Nick, Brandon and entire team for their consistent timely, responsive and professional overall customer experience!!”
“This is a great Avis location, always my go-to for renting in seattle! They have a good selection of cars, and the employees are super friendly - I appreciate that they are patient and happy to go over all the car options available in the category of car that I’m renting so that I’m able to choose. At the airport location, you will usually be assigned a car and it’s hard to get a different model if you have a preference.”
“Sheryl helped me on a wednesday afternoon, there was a small line but Sheryl got through everyone very quickly. She also answered all questions I had about my rental”
“The counter attendant was wonderful. Patient. Understanding. Accommodating. We arrived 4 hours before we anticipated and got a car within 45 minutes. Perfect! Even told me how to save money on rental return in eugene. I strongly recommend this location for car rental.”
“Had a great experience with Enterprise! My car was recently sideswiped and had to go into the shop for body repairs, so I made a rental reservation the same day. Enterprise was incredibly accommodating and made an already annoying situation much easier. There was only one employee working when I arrived, and he had two other customers ahead of me. Honestly, give people some grace when they’re clearly doing their best! He was handling everything on his own and still kept things moving quickly. He even tried to put me in a nicer car, but I was being admittedly picky 😂. I really just wanted something super small, simple, and inexpensive, and he was patient with me and found exactly what I was looking for. I’m sure I wasn’t the easiest customer in that moment, so I really appreciated how accommodating and friendly he was. Even with the other customers ahead of me, I was in and out in maybe 10 minutes. Super easy process, great service, and exactly what I needed after dealing with an accident. Thank you, Enterprise!”
“Great help at the counter at the Komo Plaza. The only thing that wasn't great was that it wasn't clear where to drop off the car there (no signs there and I picked up the car at the airport so I didn't know the details) so I parked the car in the wrong space but the gentleman at the counter was super kind and said he'd take care of it. I really appreciated that.”
“Shahrokh with ET towing helped me tow my car today and did a fantastic job! I only had a few hours to step away from work and figure out how to fix my flat tire. He was responsive and dependable, showing up 30 minutes after I called. He was kind, friendly, and very helpful. I would recommend him to anyone!”
“Now that Budget is part of Avis, hopefully they can become the customer service experts that Avis reps are. I am sure it comes to empowering your employees to do the right thing, which unfortunately did not happen for me, but Budget did take care of my issue after escalation. I dont want to post a poor review when they did address my issue. I will say make sure every rental you take out, any company take lots of pictures inside and out, it can save you money occasionally”
“I walked in right as they opened. I was the second person to be helped. I would like to recognize Sunny for her professionalism and outstanding customer service. Super easy process and was very happy with the rental provided. I think these folks get a bad rap due to the cruise ship port being so close and just get inundate.”
“Very laid back & relaxed location. Car was what I asked for & it was easy to get to from the airport via Link. Also, much less expensive than at the airport.”
“My friend and I rented at Go Rentals and they had wonderful customer service. They answered all my concerns and questions and made renting easy. I had worked with Alyssa and she was accommodating when I asked for another day. I would definitely use them again in the future.”
“Rented a 16ft truck and car trailer for a cross country move. The woman who helped us gave of them newest of each, a discount on some of the additional things we decided to get day of and generally was extremely friendly.My brother is a mechanic and looked over the truck before we left and had no concerns. It put everyone involved at ease.This was my first time renting a moving truck. We went with Budget because it was cheapest and so far I've been more than impressed.”
“Uhaul cancelled on us at the last minute, saying they no longer had the truck we needed. We were in a pinch, as we had to move all the stuff out of our house and no longer had a truck. Budget Car Rental saved the day! We got a slighter bigger truck from them for $100 cheaper than the original uhaul we ordered and it worked great for our move. Thank you, Budget!”
“So much better than any of the airport car rental companies. I flew into Sea-tax and took the 40 minute ride on the light rail. So well worth it. The staff were very helpful, kind, courteous and professional!!”
“Neither car available to me had GPS or the ability to put Android auto or the Apple version up on a monitor which would really have helped me to get around Seattle. However, paying less than $35 per day was worth it”
“I am very pleasantly surprised with this company's customer service department, particularly the prompt customer service I received from Mayra. Not only did I get a response with in 24 hrs I also got a complete resolution of my complaint that I am 100% satisfied with. I had emailed the zipcar customer service department to inquire about refund on the application fee because I wasnt aware at the time of signup that the didn't service my current area and I would have no need for their services. I had expected like must company's the would be greedy and state that application fees are non refundable. They didn't get no hassel at all the just refunded me no problem. It is such a nice relief to see a company actually care more about customer service then making buck. Even though the refunded my measly $25 back to me..... they will make much more off all the recommendation to other potential customers I will be giving. Go with a company that values its customers.”
“Exceptional staff! Helpful and courteous. I had a very specific need and the vehicle I reserved was not available. They took time to understand my needs and did a great job in making sure a vehicle with the feature I needed was available at the time of my pickup. It is a very small rental office, but the staff and customer service is better than a lot of much larger offices.”
“I am very pleasantly surprised with this company's customer service department, particularly the prompt customer service I received from Mayra. Not only did I get a response with in 24 hrs I also got a complete resolution of my complaint that I am 100% satisfied with. I had emailed the zipcar customer service department to inquire about refund on the application fee because I wasnt aware at the time of signup that the didn't service my current area and I would have no need for their services. I had expected like must company's the would be greedy and state that application fees are non refundable. They didn't get no hassel at all the just refunded me no problem. It is such a nice relief to see a company actually care more about customer service then making buck. Even though the refunded my measly $25 back to me..... they will make much more off all the recommendation to other potential customers I will be giving. Go with a company that values its customers.”
“I needed a cargo van for only a few hours. The reservation process was quick and straightforward, the person onsite was friendly and provided quick service, and the truck was modern, clean and smelled fresh.”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.
