July 2025
I have found that the program is incredibly frustrating and drawn out. It was over 15 emails for one claim, denied 2x, then approved to not pay anything.
I'm sure it is worth it for some people, but I don't know that I would sign up with trupanion again.
July 2025
Efficient web and mobile services. Reasonable services offered for essentials. A+ customer service.
July 2025
Phenomenal customer service! Trupanion has always been very quick to response, and claims are addressed with in a day. My representative answers all of my questions quickly and kindly. I have been very impressed with all of my interactions with this company. They obviously love fur kids too.
