Umpqua Bank offers financial solutions for people, businesses, and communities, combining the strength of a national bank with the customer care of a community bank. Reviews consistently highlight amazing, friendly, and professional staff who listen to concerns and provide knowledgeable, efficient, and helpful service. Customers report great experiences, with questions answered in a timely and professional manner and a varied selection of products. The bank itself is noted for its amazing location and beautiful building architecture. Many customers express being very happy and satisfied, highly recommending Umpqua Bank as a home bank.
As a first-time customer, my experience has been superb! The staff at the Northgate branch are incredibly kind and accommodating. They answered all my questions and gave me all the help I needed to open my new account. Transactions are smooth and easy. Highly recommend!
April 2026
Ramsey, Columbia's Business Banker is solid. As a Seattle Quake Rugby player, it feels like you're working with a teammate.
August 2024
I have been banking with Umpqua bank for more than 15 years and always satisfied with their customer services. The bankers are friendly and listen to the concerns that can be nuisance. Especially, the branch manager, Abner, was very helpful and listened to my concerns with a professional manner! I highly recommend them!
