The bank has great customer service and knowledgeable, friendly staff. Workers explained how to move savings to a higher interest money market account and told about a yield that helps earn more yearly versus a gold market. Service is exceptional, attentive, kind and courteous. Customer feel the workers always looking out for me and have good interest; recommend the bank to everyone. The West Seattle branch has been helping with CDs and account transfer. The experience is impressive and the bank is amazing.