WaFd Bank at the Ballard branch provides a consistent and personal banking experience, with customers highlighting the friendly, responsive, and caring staff. Reviews note the team is extremely helpful, knowledgeable, and kind, often going above and beyond. Many customers appreciate feeling valued and recommend the bank highly for any lending or banking needs, from mortgages and construction loans to checking and savings accounts. Specific praise is given for having some of the best rates, flexible solutions, and prompt, professional service throughout financial processes. The overall experience is described as more personal and consistent than with larger institutions, with a dedicated and hardworking team ready to assist.
Great customer service! Such a professional and courteous team, always making me feel welcome. 10/10 would recommend this branch! Keep up the good work!
February 2024
I have been coming to Washington Federal since the 1960’s…they have always been extremely helpful, free knowledgeable and kind
April 2023
The whole team of Ballard is there to help me with my account maintenance. I moved to NY where there is no WAFD bank but kept my account for a little bit. Jean Stillwell will go above and beyond to help me. Kudos to Rochelle Herteg, the branch manager for having a dedicated, hardworking and helpful team!
