The University Family YMCA is a welcoming community-focused fitness center that emphasizes more than just exercise. Members appreciate the friendly and caring staff, who are always willing to help and create a family-like environment. The staff’s professionalism and attentiveness stand out, with individuals like Amanda providing efficient customer service, and Emerson and Mack offering extra guidance and support. The facility is praised for its good energy, clean equipment, and a variety of group classes led by knowledgeable instructors. These classes are fun, well-structured, and suitable for everyone, making it easy for anyone to feel comfortable working out regardless of fitness level. The location tends to be less crowded, allowing members to use equipment without long waits. Many appreciate the presence of top-line equipment and the effort to bring in new gear. Private training sessions, such as boxing classes, have been highly beneficial, boosting confidence, strength, and health. Although the gym is small and equipment not always new, members recognize ongoing improvements and the community’s efforts to enhance the facility. The YMCA offers financial assistance, making memberships more accessible for those with limited incomes. Overall, the University Family YMCA is seen as a place where members can improve their health, support each other, and feel part of a caring community, making it a bright spot in the local area.
Awesome facility, just wish they had some sort of pool. Doesn't take away anything from how awesome the facility actually is.
March 2025
The equipment is awesome, great variety and quality. The front desk staff is so nice and friendly. Definitely recommend
January 2025
Amanda is a very professional and caring customer service rep. She helped me resolve my account and handle my membership efficiently and was much more informed than who I spoke with previously