NAPA Auto Parts - DMT Auto Parts Inc. is a trusted auto parts retailer serving the greater Long Beach, WA area for over 100 years. With 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers nationwide, they provide quality parts, professional tools, aftermarket accessories, and car care products to automotive technicians, aspiring mechanics, and everyday drivers. The staff is generally friendly and helpful, though the store's limited storage space can sometimes result in the wrong parts being provided. Customers appreciate the option to have parts shipped to their homes, and the NAPA Rewards program offers savings on future purchases. Despite occasional mix-ups, NAPA's knowledgeable staff is dedicated to diagnosing and resolving customer issues, as evidenced by one reviewer's positive experience with a "wonderful" employee who went the extra mile to get their car back on the road. While the store's layout could benefit from improved signage, NAPA remains a reliable destination for auto parts and services in the local community.
Not much to say about what business they are in, it's NAPA. Staff is friendly and helpful. They don't have a lot of storage space for stock, that should change when they move into their new building, but they can have most stuff the next day.
August 2023
Wish prices were lower! But nice people and always have what I need in stock!
June 2023
I've ordered many parts here only to get the wrong part numerous times, like 3 out of 10 times we're right. That means 7 were wrong & I had to take them back or eat it so to speak. (They are great when & if needing to return or exchange parts)
