Victra is a Verizon Authorized Retailer in Sequim, WA, striving to create the best possible experience. The staff is great, amazing, friendly, professional, courteous, knowledgeable, dedicated, enthusiastic, and genuinely interested in helping. They are wonderful, smart, patient, and go waaaay out of their way to assist. The consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. They help with new phone purchases, account setup, data transfers, and solving problems instantly and pleasantly. They answer questions, explain pros and cons, and help pick out the perfect items. They make the whole transaction easy and pleasant, handling issues in a very professional manner. The store is recommended for any Verizon needs, with customers pleased with their experience and planning to return. Their mission is to connect technology to life in a trustworthy, fun, and profitable way.
Above and beyond service. Friendly, knowledgeable and working as a team.
July 2026
My sales person was so patient & upbeat! She made my afternoon a happy one vs confused/overwhelming one like has happened in the past! Kudos to her!!!
May 2026
Came to the store with a malfunctioning phone. The tech was extremely knowledgeable and patient with me. Assisted me in replacing my new phone. It was a pleasurable experience.
