Shelton Ford, part of the Bruce Titus Automotive Group, is a well-regarded dealership in the South Puget Sound area. The dealership offers a wide selection of over 500 new and used vehicles, catering to various needs and preferences. Customers appreciate the hassle-free car buying experience, noting quick service and a welcoming atmosphere. The dealership is clean and offers complimentary beverages while customers wait for paperwork.
The service department is also highly praised, with knowledgeable staff who provide clear options and support. Many customers report positive interactions with the sales team, who are described as friendly, prompt, and attentive. Sales representatives take the time to answer questions and ensure satisfaction, even following up after the sale.
Overall, Shelton Ford is known for its exceptional customer service, making the car buying process smooth and enjoyable. Whether purchasing a vehicle or seeking service, customers feel valued and confident in their experience at Shelton Ford.
Excellent service and friendly staff. Our experience was very good.
September 2026
Super friendly, helpful and low pressure sales. They had what we were looking for and were super thoughtful and respectful, communicative about the process. We would totally buy from them again!
July 2026
Had a great experience here getting our new car. While we knew what we wanted, there was zero sales pressure from the staff.
