Brotherton Cadillac NW has been serving the greater Seattle area for over a century, providing customers with exceptional service and a wide selection of Cadillac vehicles. With one of the largest Cadillac inventories in Washington state, the dealership ensures customers can find the car they desire, in the color and with the options they want. The customer service at Brotherton Cadillac NW is consistently praised, with reviewers highlighting the honesty, transparency, and negotiability of the sales team. Customers have had wonderful experiences, from the initial inquiry to the financing process, with the sales team, including Mark, Drew, Nikko, Cindy Ortega, and Danon Duggan, going above and beyond to address concerns and ensure a smooth purchasing process. The owner, Brad, is also praised for his kindness and willingness to work with customers to find the best solution, even in difficult situations. The dealership's facilities are described as nice and clean, with the added bonus of a vanilla latte for customers. Overall, Brotherton Cadillac NW has earned a reputation for providing top-notch customer service, a vast selection of Cadillac vehicles, and a pleasant buying experience for customers in the greater Seattle area.
I knew what car I was looking for when I arrived, but Geno made the process of buying very smooth and was very patient with me as it was my first time buying a car on my own. Thanks so much for the positive experience!
December 2025
I had a great experience leasing a new Lyriq with Terrance. He was very helpful in making the process easy and fast.
November 2025
Great staff and all super knowledgeable, pretty low pressure.
