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January 2024 by LUXXE LIVING
It is such a relief when you can find a very clean and well kept storage. Public Storage has great air conditioned units and some have lights inside. I had to upgrade my unit and Haley was wonderful helping me with the process. She is a professional and will do the best to help you maneuver the storage process. I strongly recommend for you to deal with Haley as she is very knowledgeable and will go above and beyond to help you. She truly deserves a raise. I have gone to other storage companies and I have not had a positive experience. Yerelyn
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December 2023 by Gusano Grande
I visited this location the other day and Haley the girl working there was so great! Very helpful and informative, she showed me two different sized units and was very patient with me and my questions. She even let me take pictures of the two units to show the wife before we make a decision on a unit.
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November 2023 by Lady Alchemeya
Haley was a wonderful help in assisting me getting my storage unit last week. She made sure I got the right size unit for my needs and was very pleasant and kind. The world needs more people like her with her attitude!
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November 2023 by Moe Gasim
Haley, was so above-and -beyond my expectations. Very prompt and techy, provided excellent service while helping me with space transfer. She definitely deserves more than a 5-star. You ROCK!! HALEY!!
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October 2023 by Clinton Dela Cruz
Lem Lem was very friendly and helpful. She went above and beyond to make sure I got the best rate when I upgraded to a larger unit. Thank you Lem Lem!
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September 2023 by Max Packer
Stored things here for a year and had no problems. I just recently got a bigger place so I don’t need it any more. Lemlem was very helpful during the move out process.
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September 2023 by Andrew Abramavage
Lem Lem was an absolute gem that gave me a great deal and was very transparent about the offerings OK storage units and their pricing. I ended up getting the 10×15 instead of the 10×10Thank you
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September 2023 by Parker Waite
My time here was largely smooth and unremarkable, which for a storage place is good.The 24/7 access meant I could come and go whenever I wanted and I didn't need the assistance of someone on site to get access to my storage.The only two things of note that made me eventually terminate my time there were the increasing of rent prices and the mechanical maintenance of their elevators. When my partner and I started renting the price per month was a reasonable 70-80 dollar range, but after a year the price per month was nearly double that.As for the elevators one of them needed repeated maintenance and even when it was functioning it would grind open and closed and emit a loud warning sign at times like it was about to break down. The other elevator had no such problems so each time I went I would ensure I used only that one instead. I was told that multiple attempts for repairs had been made but over time the problem would start returning for that affect elevator.When it was my time to leave I scheduled an appointment and then met with the on site worker Lemlem who made closing out my account easy and without problem.
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September 2023 by Vanda Oliveira
Renting a unit at this storage was a very positive experience. Lemlem was very helpful and made the whole process very simple. I highly recommend this place!!!! Look no further
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September 2023 by Karen McGinty
We were told that an employee had to do an inspection with us before we could cancel our contract. So we came at 3:30 in the afternoon on August 30 to get them to do so. No one was in the office, it was locked up, even though the sign said it was open. We tried for 2 hours with no luck, and we searched the entire building, to make sure that there wasn't an employee of walking around somewhere else. So apparently the employees can just show up and leave whenever they want to without notice? Of course, now this means that we're going to be charged for September as well-- All because somebody couldn't finish their shift. We shouldn't have to keep paying just because no one showed up to do their job.Also, we've only been using Public Storage for a year, yet our rate has gone up three different times, every time without a single notice. No email, no letter, nothing. So apparently Public Storage can just raise your rates whenever they want to. And if you have a problem with it, too bad because there's nobody working.The icing on the cake was the person living in their car in the parking lot for the first 6 months that we were here. At least that person's gone now. But don't come to this place without watching who you let in and out of the building.It's a tiny little storage unit that had almost nothing in it. This shouldn't be so complicated to cancel, and the rent sure as heck shouldn't have gone up three times in one year.
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September 2023 by Sarah Billings
Lemlem was the lady that helped me all throughout my moving out process, made phone calls to get my lock cut and kept me updated all through out the process. I had my storage unit a little over a year, and I highly recommend Public Storage. Lemlem was wonderful!
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September 2023 by Rosalba Buenrostro
Lemlem was very helpful, gave me all the information needed to complete my rental for a storage unit. Also great conversations. Thank you keep up the good work.
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August 2023 by Mitch M.
This particular site has poor access from Aurora Ave, but it works well enough. I'm concerned that the parking lot is very small and I imagine that weekends could get pretty crowded. I got a good summer rate. Hopefully it stays reasonable for the term of my need. Elevators are somewhat small but I haven't moved anything large into my unit. The site is clean. And the temperature seems well regulated. I went to my unit on one of the hottest days of the year and there was no uncomfortable temps on my floor.
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August 2023 by Ed Longmire
Lemlem was great today! I goofed up my reservation, and she helped me get everything straightened out. She is so friendly and helpful, she made my experience 1000 times better! Thank you Lemlem!!!
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July 2023 by Lauren Toledo
Lemlem is amazing. Super helpful and so quick to return my calls. The building is nice, looks clean, and even smells clean.