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9:00 AM - 2:00 PM
3340 NW Randall Way, Silverdale
Credit Unions
“Unlike the 1 star reviews posted for the Silverdale NFCU branch, we have nothing but positive things to say regarding the customer service we have received in the 21 years we have been using this branch out of the 26 years we've been members of NFCU, both stateside and abroad in the Philippines & Italy. I'm docking them a star only because their automated phone system, just like many other businesses nowadays. There is NO FAST WAY to speak directly with a live human being without going thru a menu of several items to ascertain the reason for your call.”
“Outstanding Credit Union. I have been a member for almost 40 years and have no intentions of ever leaving. Great family type atmosphere with emphasis on relationships!”
“I needed a car loan to buy a car as mine recently broke. Nahkohe helped me and was super kind throughout the entire loan process. He went the extra mile to make sure the process was quick!”
“Staff is really nice, and it's in a great location. I've been told numerous times though by the staff, and by Navy Federal customer service at their ATMs allow you to withdraw using the tap feature. Since my card is damaged and beyond use I try to use tap to make my payments. And I hate getting a new car because I always miss a couple auto payments that end up bouncing and giving me extra fees. But none of these ATMs allow you to use the tap feature no matter how many times I have been told that they do, I can even see the tap feature on the ATM but none of them are ever activated. Why have a feature if you're not going to let it be used? The bank also doesn't allow you to bring in loose change if you've got a bunch of it. (I had 2 5gl buckets of change). I was told that I need to have it in rolls. I assume they're just going to break open anyways and count it again which seems pointless and the waist of everybody's time, and money cuz then I got to pay for rolls. I refuse to use a coinstar cuz they charge you a ridiculous amount so I guess I'll just continue hoarding my change.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“We worked with James W., the branch manager today. He was so helpful with setting up a new account. He made the whole process very simple and seamless and was very customer service oriented.”