“We bought a washer and dryer from Lowe's. They were delivered last Friday(5/2/25) in the afternoon. It's Monday 5/5/25 in the morning.
They have a 48 hr return policy which I didn't realize counted the weekends.
I just left the store extremely disappointed they will not let me even exchange them for a more expensive set. The agitator in the machine makes it impossible to even fit a blanket in there!
They said there are no exceptions..
Awful company to deal with!!
Their policy is completely unsatisfactory!
I will never purchase Anything from them again! Beware...
It's not going to work out because of the huge agitator.
UPDATE!! They did the right thing after all!
The store emailed the next day and gave me the option to exchange the unsatisfactory set for a new one!
Even though it was a process it ended up fine.
I especially want to compliment the store employees!! They were so helpful. Thank you!”
“Absolutely our favorite Tractor Supply, staff is always welcoming and helpful. Always have employees around when you need one. Our dogs love coming to visit as well.”
“Love love love Home Depot!! Awesome store excellent customer service as always, HUGE variety plenty of a selection to choose from. Love the garden section! Everything you could possibly need!”