REI is a welcoming store for outdoor enthusiasts, offering a wide range of quality outdoor gear and clothing. With a strong commitment to customer satisfaction, REI provides a 100% satisfaction guarantee on all products, including their own award-winning brand. Customers appreciate the friendly staff, who are eager to assist with questions and provide insights about various outdoor activities, such as mountain biking and camping. While some customers have noted challenges in finding the right fit for specific sizes, many have praised the helpfulness and knowledge of employees. The store features a good selection of gear for all kinds of human-powered sports, making it a go-to destination for outdoor adventures. Members enjoy additional benefits, including discounts and a trial period to ensure their purchases meet their needs. Overall, REI is celebrated not just for its products, but also for creating a positive shopping experience, making it a great place for families to explore outdoor clothing and gear together.
Very helpful and professional staff, Mike in particular helped us with replacing a broken pack buckle ☺️
July 2025
The employees were friendly and easily accessible when needed but not pushy.
June 2025
The store is clean and well organized. Make sure to check out the sales racks first. They always have great deals there. The staff is amazing and very helpful.
