Bickford Ford Service Center is known for its safe environment, clean and prestigious atmosphere, and a helpful team ready to assist with any needs. Customers appreciate the communication and transparency during their service and vehicle purchase experiences. One customer highlighted how the staff kept them informed with text updates throughout the order and build process, making the car buying experience easy and low stress. The dealership offers a variety of options and even arranges for vehicles to be delivered, adding convenience. The service department is praised for fixing issues efficiently and keeping customers informed. Customers report that the team, including staff members like Randy, is responsive and accommodating. Despite being busy and sometimes booked out for mechanical repairs, they manage to work customers in quickly when needed, even during busy times. They handle situations such as towing and repairs with professionalism, and their willingness to go the extra mile is appreciated, including arranging vehicle rentals or delivery. Overall, Bickford Ford Service Center is viewed as a professional, trustworthy place with a safe environment, a friendly team, and good communication. Customers feel confident in their service and vehicle purchase experiences, and many plan to return for future needs.
Safe environment. Tons of options and an awesome team to help with any needs. Clean and prestigious for sure. I work security so I have good insight.
October 2023
My experience at Bickford Service Center was great! Randy's team did a great of fixing everything on my car. Randy kept me informed about my car. I have no complaints at all. I will be going back if any issues arise. Thank you to Randy and your team.
March 2023
Great oil change, but if you have a 3rd party warranty youre SOL. They won't miss your business though, they're always booked more than a month out for mechanical repairs even for just a diagnostic
