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September 2023 by Dwight Buskeness
I want to say Julie at this branch was very helpful in a check I messed up on, and want her help recognized. As well as all branches, except Hawks prairie branch mgr there, she is the most unprofessional woman I’ve ever encountered since my time with ACU. I’m a signer at my job and I signed a check at this location and the teller refused to except this check as well as the branch mgr. I had another payroll check with my signature on it and they excepted that one. But since I signed the one and then not knowing I was a signer refused to do so. And then told me, if I would of signed the check at my work it would of been okay. I said what’s the difference if I sign it there or here and wdnt call my job or the bank I’m a signer on to resolve this.
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August 2023 by Hailey McCamant
Julie Castro was Amazing! she was so nice and helpful. She even introduced me to a few very helpful programs! 10/10 would go to her again
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August 2023 by T Cooper
Amanda and Courtney are great! They always answer all my questions without rushing me out the door. The location is perfect for this side of town when trying to avoid the congestion on Meridian. Great job ladies and we appreciate you!
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August 2023 by Brent Blaustein
Julia Castro helped my granddaughter start a secured credit card and was so very helpful. Julia deserves every good thing ACU has to offer her. Thanks again Julia.
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August 2023 by Aurora Fowler
Julie was an amazing help for setting up my first secure credit card and also gave me options to continue working towards success on both short and long term goals
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August 2023 by Bridget Amy Tenorio Cabrera
Raul Valverde has great customer service ? So happy with the assistance we got today. He was very friendly and welcomed us with a friendly smile. Keep up the great work!
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August 2023 by Bo Yokota
Raul valverde has a great customer service
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May 2023 by Lydia Kosirog
I have been a member for 10+ yrs . I have never had a issue with my accounts here. I recommend this Credit Union over a bank any day! They are Professional , Friendly and always great Service everytime I go there! And Julie did a excellent job helping me get a Loan! Very happy with ACU Credit Union - Spanaway
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May 2023 by Curtis Jones
I am always happy with the service of ACU . The staff do everything they could to get my concerns done. Thanks to the lady who served me today, she is always very pleasant and cheerful.
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April 2023 by Atina Elia
Great service & the workers there are very friendly!
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April 2023 by cory romito
Employees are very helpful to achieving what is needed or desired.
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March 2023 by Deena Scott
Very friendly staff and helpful and go the extra mile to help.
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February 2023 by Angelica Munoz
Helpful, professional, efficient. They always take care of all mybanking needs quickly.
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July 2022 by ray humphrey
Courtney is awesome and very friendly, helped with any questions I had, thank you!!!
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April 2022 by Richard Neighbarger
My credit card was compromised and blocked. I went to my branch and was told that they are getting new machines and can't make new cards. Neither can any other branches. I can travel all the way to Du Pont next week. It will take over a week to get one mailed. In the meantime several automatic withdrawals will be denied. Great way to do business.
