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December 2023 by Lance Bilyeu
The first week of December 2023, the branch does not answer the phone or respond to email communications. I had to call the national call center to handle CD issues.
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November 2023 by Shirley McCallum
Slow, like 25-30minutes slow. Unfriendly and act like they hate their jobs. From Spanaway I will now drive to So. Hill on 112th just to be treated better. When I'm a customer that deposit over 70,000 dollars each month it would be nice to be treated respectfully.
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October 2023 by Kristina Kromwall
Went in to get my cash off my child support card my new last name is not on the card and I explained to the lady that I haven’t been able to switch my stuff off and showed her my new is as well. She would accept it I then asked for my stuff back and she literally threw my cards at me and was extremely rude!!
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September 2023 by Justin Rogers
They would not provide any services to non members. When I did have an account they overcharged on everything and constantly charged overdraft fees for an account that never dropped below 5k. Avoid like the plague. Only bank of America is worse
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August 2023 by Shannon Gregory
The drive thru is ridiculously slow. No other branch has this problem. I do not understand why everything is so slow here!
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August 2023 by Ashley Wiegand
Ruby helped me wire money for my house, it was her first time but someone guided her through it. They were very friendly and the branch is extremely clean and nice inside.
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September 2022 by Russell Henry
Slowest drive up teller service ever.
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March 2022 by Major Hale
Quick and easy access of funds, no hassles. 24/7 availability of ATM as is necessary. Thanks. Have a nice day.
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October 2021 by Soon Choe
Worker(Emma) is very rude custromer service.and very slow. I will change bank
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February 2021 by The Eberly Fam
I’m giving them 3 stars because usually everyone I interact with is nice. But, going through the drive through is ALWAYS so slow! Every single time, it never fails. Waiting in line 20+ minutes is absolutely ridiculous. It’s the only location I noticed that has this problem. I’ve never seen more than 1 teller at the window.
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June 2020 by Katelynn Thomas
Very rude customer service
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April 2020 by david urban
good reps every time I go just hate the fees
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October 2019 by Monty Mansfield
My banker has always gone above and beyond to help me thanks
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September 2019 by Kelly Mcgregory
The worst banking experience ever. A family emergency came up and I have never had such horrible time with bank employees in my life. TheyNeed to stay in their lane. Gonna file some kind of complaint
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July 2019 by Alta Meisel
Great service
