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November 2023 by Brian Munns
Tomorrow's my wife's birthday yesterday we went to the ATM to withdraw $600 from the Gesa ATM. The cash was not dispensed and it told us to contact our bank. Gesa gave incorrect information to us and thud refuses to help a teacher on her birthday. We have had problems over and over with Gesa. They seem to care much more about marketing than taking care of their customers. It appears they are not accredited with the BBB and if you choose them you like me will probably have little recourse when they treat you the way they treated us.
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October 2023 by Dilberta 604
Decided against this place. Sometimes I see ads that sound good, but the one time I stopped in, I encountered a rude male teller and I never forgot it.
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September 2023 by Doug Brown
Great place to bank, fantastic rates and fantastic employees.Update: 9-11-23 around 11:30 am first bad experience, worked with the male teller in the lobby said he was working the drive thru widow wouldn't cash my $100.00 check just because it said Mr. And Mrs. Brown and I have an individual account "we just got married" I have more then enough money to cover $100.00 in my checking account and then after telling me he wouldn't do it it had the nerve to say "congratulations though" on us getting married. Terrible
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March 2023 by Gavin McAllister
Gesa Credit Union is a great place to bank! I would highly recommend you stop in and check it out. They offer great products and even better customer service. They are always ready and able to help their members.
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February 2023 by Gavin M.
Gesa Credit Union is a great place to bank! I would highly recommend you stop in and check it out. They offer great products and even better customer service. They are always ready and able to help their members.
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September 2022 by Ed Fettig
GESA has always been a great financial institution. But what really make the experience exceptional is their people. One of the employees in particular Bridget often helps me in the drive through. Bridget's warm smile and helpful attitude makes even car payments an enjoyable experience. Bridget always uses my name a is fully engaged in helping with any transaction. Bridget defiantly deserves a promotion and raise! My experience with all GESA employees has been great. But Bridget is the exception that all should strive to become. Truly an invaluable asset to GESA credit union!
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July 2022 by Marsha Blackburn
Great customer service friendly staff.very helpful.
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July 2022 by Amy Johann
I like the people but despise the practices. Every year my interest rate goes up on my credit card. I'm told it's because of my overall credit. I know my credit score continues to get better and my debt decreases but it doesn't matter. I bank at other institutions and they have never increased my rates. I don't recommend Gesa to anyone. Sure, they'll finance you...and take you to the bank while they do it. The only consistent thing there is decent customer service and rate hikes. Other than that, I can't think of anything I like about them.
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July 2022 by Todd Clark
The loan process for my used truck was painless. We appreciate the great service always given by GESA.
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July 2022 by Jo Gray
Always friendly and nice. I absolutely love being a Gesa member.
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April 2022 by Dennis Manley
Great service! Friendly and helpful. Had a jam in the ATM, was fixed and cash was retrieved quickly.
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April 2022 by Marla Brady
I am a current member and have been for a number of years. Today I went online to open a new account, Seattle called me and said I needed to provide a utility bill to prove I wasn't a crook. ARE YOU KIDDING ME? A current member? Unbelievable UPDATE I DID CONTACT THE EMAIL SUGGESTED AND HAVE NOT RECEIVED A RESPONSE***I HAVE BEEN CONTACTED THANK YOU FOR CLEARING UP THE ISSUE****
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March 2022 by Gina MacLean
The staff had always been very nice and helpful.
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December 2021 by Deborah Carnett
The associate was friendly, efficient, and knowledgeable. I was in and out quickly.
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November 2021 by Ann McConnell
Gesa Credit Union was easy to work with! I had no problem getting my car loan with them, and they are always receptive when I had questions or concerns about my accounts. They also have great perks for the checking and savings accounts! I highly recommend banking with them!