Gesa Credit Union is generally regarded as a great place to bank, offering fantastic rates, good products, and friendly customer service. Many members appreciate the helpful and welcoming staff, with some employees, like Bridget, being highlighted for their warm attitude and excellent service, making transactions enjoyable and memorable. The team is always ready to assist members and provide support, which contributes to positive experiences overall. However, there have been some isolated issues. One member had a negative experience when a male teller refused to cash a check due to a name mismatch, despite having sufficient funds, which was seen as unprofessional. Another member expressed frustration after being asked to provide extra proof of identity despite being a longstanding member, feeling the process was unnecessarily strict. Despite these rare incidents, most reviews emphasize the helpful staff and good banking experience at Gesa Credit Union. Overall, it remains a trusted financial institution with dedicated employees committed to serving their members well.
Gesa Credit Union is a great place to bank! I would highly recommend you stop in and check it out. They offer great products and even better customer service. They are always ready and able to help their members.
February 2023
Gesa Credit Union is a great place to bank! I would highly recommend you stop in and check it out. They offer great products and even better customer service. They are always ready and able to help their members.
July 2022
Great customer service friendly staff.very helpful.
