Mattress Firm Valley is dedicated to helping customers find the best sleep solutions. The staff, including Sleep Experts®, undergo over 200 hours of training to provide personalized advice on mattresses, bedding, and accessories. Customers can shop confidently with the Love Your Mattress Guarantee®, which offers low prices on top brands like Sealy®, Tempur-Pedic®, Serta®, and Sleepy’s. The store provides delivery options tailored to customer needs and a 120 Night Sleep Trial® to ensure satisfaction with the chosen mattress. Many customers praise the helpful and friendly service, mentioning staff members who offer great customer support, answer questions, and help find the right mattress. They appreciate the truthful and informative assistance that often results in better deals, sometimes spending less than planned. Delivery service is also highly regarded. However, some customers find the wide variety of options confusing and stressful, especially concerning costs and fit. Overall, Mattress Firm Valley is known for its attentive staff and commitment to making sure customers get their best sleep, though some find the shopping experience overwhelming at times.
Cole did awesome helping us select a mattress. We are difficult when it comes to choosing a mattress but he did awesome! They had a glitch in the system and we were very patient and they were super apologetic and helped. Very professional here and recommend these guys! All Cole’s fault 🤣🤣inside joke, dudes are awesome... read full comment
November 2025
Nick was awesome, knowledgeable, funny, and friendly.
November 2025
Martial was phenomenal got me exactly what I needed exactly how I needed it, couldn’t have asked for better stress free customer service. Give her a raise!
What’s up with the music in mattress firms? Needs a revision to this century
