Nick's Handmade Boots is a USA-made and owned business located in Spokane Valley, Washington, specializing in serious, durable custom work boots that actually fit and last. It is best known for its Hotshot leather boots built for wildland firefighting, the hardest work imaginable, with thousands attesting to their comfort and durability. The company also makes custom boots for other tradesmen, including lineman and logger boots, with the promise that customers will notice the difference as the boots break in and outlast every other pair. While most reviews praise the phenomenal, meticulously crafted boots and friendly, knowledgeable, and fantastic service—including efficient rebuilds and helpful guidance on sizing—one customer reported a significant initial error with their order. This involved receiving boots of the wrong color and missing a paid-for steel toe, coupled with poor initial customer service and a lack of apology. However, the company later reached out, accepted responsibility for the mistake, made it right, and kept their word, ultimately changing the customer's perspective and earning a renewed recommendation. The owner and staff are noted as very friendly, with service exceeding expectations. The quality boots and rebuilds, which are way cheaper than new pairs, receive high praise for being great, especially when compared to other brands. Many customers state they will definitely return and highly recommend Nick's Boots to people in the industry.
Great experience, staff was helpful and answered many questions I had. Unique showroom with a view into the workshop. Best PNW boot company in my opinion.
May 2024
I enthusiastically recommend Nick's Boots for anyone in need of genuine, durable, and meticulously crafted work boots. I witnessed their dedication firsthand in making quality boots and ensuring every customer is well taken care of. Rebecca, thank you for your valued partnership—it means a lot to me!
January 2024
Excellent service and friendly staff. Quality craftsmanship.
