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January 2024 by Marcos Pryor
They have been pretty good about responding especially email.
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November 2023 by Noel Epiphany
I have been renting a storage from here for a while now and I would say they are priced well and the location is also great. I also really appreciate the customer service and help from Julia, she has been so helpful and kind! Thank you Julia!
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November 2023 by Sketchy514
These guys are great! I’ve been with them for years and never had any major issues! Super friendly, understanding, and overall good service. Definitely would recommend to others
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October 2023 by Chris Merchant
Julia was friendly and made the process of renting super easy. Less than ten minutes to rent. Great experience
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October 2023 by Jennifer Cantelme
Thanks Julia for assisting me with my transfer into a larger unit. You're positivity is contagious and every time I see you you have a smile on your face? Ready to help assist in any way you can. You're kindness and smiling face made my day! And Thank you Northwest self storage, I couldn't have picked a better storage unit to store my things in Safely. .?
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October 2023 by Allina Drake
Great customer service! Nice clean units I highly recommend
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October 2023 by Stephen Martinez
Very help ful and understanding office lady. Is willing to work with me on my bill
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August 2023 by Harper
Would give it 1/100 of a star if I could.Not only do I have friends and family who have been mistreated by this place. I stupidly trusted them with my things despite being warned, until they auctioned off my storage shed with no warning at all. I only found out it had been auctioned off 2 weeks prior when I came to pay the second half of my back-payment a day early.Maybe 5% of it was things that could be sold, the other 95% were the photos and handwritten letters of my ancestors and all of those I've lost in my life from my childhood all the way up to my mid-twenties that I will never get back.Stay away from this disgusting shady business if you want any of your things to stay in your possession. ??
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April 2023 by Heidi Turner
I have rented a storage unit here twice now. They are so amazing and responsive. I would not rent anywhere else!
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March 2023 by A.
Ive been with this place for over 3 years now and when I originally rented my unit, I was very satisfied. The owners were great, beyond friendly and personable, willing to work with you if you were late, and even gave courtesy calls to remind you, and avoid you getting charged a late fee. The units were very reasonably priced, and well maintained. Then they sold it and became NW self storage. Needless to say, they're no longer personable, dont make courtesy calls ot reminders, and their prices have climbed, alot.
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March 2023 by A. W.
Ive been with this place for over 3 years now and when I originally rented my unit, I was very satisfied. The owners were great, beyond friendly and personable, willing to work with you if you were late, and even gave courtesy calls to remind you, and avoid you getting charged a late fee. The units were very reasonably priced, and well maintained. Then they sold it and became NW self storage. Needless to say, they're no longer personable, dont make courtesy calls ot reminders, and their prices have climbed, alot.
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March 2023 by Jarrod Watson
Rick has always been an amazing manager to deal with, great place and even better price!
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February 2023 by Mitch C
AVOID THIS AWFUL COMPANY...The doors to the building with the climate controlled spaces are locked. They left them locked, and the company said nothing they can do until the area manager is back into town. Terrible company...They accidently leave buildings locked, preventing tennants from getting access to their property. The support online is no help. They kept asking if my gate code was the problem. I told them over and over - my gate code works fine, your people left the building locked, and I can't get into the building where my storage unit is located, and I need to get to my property. Its going on day three now, and it's costing my business money that I can not get my property out.
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January 2023 by Craig P
They don't unlock the interior storage during open hours, which is frustrating when I need access before opening my business, but cannot get into my unit during open hours.
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October 2022 by J K
Positive:The staff here are very nice and helpful. The property is fenced in and has a gate code pad for a safe and secure location. There is more space to drive around, which makes it much easier for backing a trailer or RV.Negative:-Different company moved in.-Price still increasing. Increased 4 times since renting a space at this location.