Northwest Self Storage in Spokane Valley provides convenient, affordable storage options with a variety of units, including drive-up and indoor climate-controlled spaces. The facility features gated access with extended hours, well-lit grounds, and wide aisles for easy truck access. Customers appreciate its clean environment and the friendly, professional staff, especially under new management, which has improved communication and customer service. Many reviewers highlight the helpfulness and attentiveness of the staff, with some noting that the manager is friendly and goes above and beyond to assist customers. The process of renting a unit is straightforward, even for those moving from out of town, and some customers received special offers like free months. Although there has been a slight increase in costs, most find the prices reasonable given the quality of service. Overall, Northwest Self Storage is highly recommended for its caring staff, clean facility, and ease of access, making it a reliable choice for storage needs.
Elisa and Christie were both great to deal with in regards to picking up items from auctioned units! They made the process so simple and did it with awesome attitudes! Thank you both again for your help:)
June 2026
I am so glad I chose Northwest Self Storage. Tomas went out of his way to help me when I locked keys inside my storage unit even tho he was busy at the time. He does a great job managing as well and the prices are very reasonable at this facility! Thankyou Tomas and Northwest Self Storage
June 2026
Bought an auction unit from here! Tomas was absolutely awesome for us! He explained everything so clearly and helped us in every way! Would absolutely do business here again.
