Absolutely the worst customer service ever. Nearly impossible to ever reach the actual branch that are listed. Always a framed out site that cant help you. Then they connect you to a line that tells you how busy they are and to call back. This has happened numerous times in the last two weeks. Dont use this bank for anything!!
July 2022
Chase is not a bank. Chase is a corporation that pretends to do banking functions. If you like long hold times, and mistakes with your financial needs - Chase is the corporation for you."If you can't beat em, buy em."- Paul Volcker
September 2021
Great customer service! Jenelle, the Branch Manager, went out of her way to help me. Phone banking could not help and the CDA branch did not answer their phone. One call to this branch and Jenelle jumped into action with a super friendly attitude. Thank you so much!