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March 2025 by wayne pugh
Always nice and helpful
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June 2024 by Pat White
As a home owner and long time customer I was horrified when I became a victim of identity theft!
Even though the process to fix this problem was daunting and scary Natasha especially made the process navigable understandable and most important possible!!!
Truly a stalwart TEAM who sincerely and genuinely helped me every step of the way despite my lack of understanding in a very complex digital age !!!
Kudos!!!
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February 2024 by Cassondra Hanson
When it comes to customer service it is very important for the best customer service at a bank but at Chase Bank their service is very bad and they will not help you out on anything.I am planning on opening a different count at a different bank and it's going to be Washington mutual I have spoke to someone from there and they were very nice and generous and mentioned that they would help me to get a business account open were Chase Bank will not make any effort to go out of their way to help you.
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January 2024 by Phyllis B
It's Chase... personally find them difficult to work with. Won't take a credit card payment over the phone, which makes you come into their branch to pay. I wouldn't suggest them to anyone.
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November 2023 by Dana Weitz
They are always so nice n make sure they have done whatever it is a person needs. From the tellers, the door guy, and the bankers...they are all very knowledgeable and they are also polite to their customers.
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November 2023 by Dana Christine
They are always so nice n make sure they have done whatever it is a person needs. From the tellers, the door guy, and the bankers...they are all very knowledgeable and they are also polite to their customers.
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September 2023 by Bryan Knecht
Average banking needs or services.
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August 2023 by Alexandra Leavitt
Gabriel has helped me multiple times and has always been patient, thorough, and informative. He offers great thoughts and expertise; Chase is lucky to have him working there and I would recommend his help to anyone!
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August 2023 by H L
Friendly helpful staff. Clean, updated interior.
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July 2023 by Shana Houchin
Great service
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April 2023 by Cheyenne
I switched from stcu to chase a couple months ago, HUGE MISTAKE. Every time I’ve tried to deposit a check to them it takes a ridiculous amount of time for the money to be available for me to use. I deposit the same amount from the same company consistently and there’s always a problem. Ive tried to cash them with the teller and there was an issue with that too. I have to leave for vegas in the morning and since they have decided not to give me my money for weeks I’ll be eating ramen for breakfast lunch & dinner while I’m stuck there! Thanks chase. So glad I opened an account with you so I can make extra stops and pay fees to MONEY TREE to ever see my money.
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April 2023 by JORDAN Aamodt
I'm leaving chase because of this branch there drive up ATM hardly ever works you tell them inside they say there is nothing we can do about that the ATM is ran by a vendor sure there is something they could do about it get a new vendor Also I've been with chase 10 years
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August 2022 by Sadies Babin
I would never recommend anyone to chase. They lied to me by saying they would help me then refused later on. And I went into cancel my account because I was scammed recently and I can no longer have that account. Natasha helped me cancel it but made me feel stupid and helpless. She was so rude and not quite about it either everyone could hear what she was saying. I admit I wasn't smart to fall for a scam but to make me feel stupid about it and pretty much call me stupid is not okay. Unless you are helping chase they won't help you. They don't care about you but themselves I am utterly hurt by how I was treated.
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July 2022 by Joie Cannon
No problem
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July 2022 by Jenn V
If my money is in a bank and I want to add a person to my account, I should be able to do so. I shouldn't have to waste time, take time off of work because the service isn't available online, to be told I have to schedule an appointment. Absolutely absurd! Do better!
