Costco Vision Center receives consistently positive reviews for its excellent customer service and great prices. Customers report having excellent experiences with the entire staff over many years. The service is described as compassionate and professional, exceeding expectations. The optical department is noted for providing high-quality glasses that last for years. Staff members are highlighted as being very helpful, expertly fixing issues like loose lenses and screws, making glasses feel like new. The location itself is considered a great and high-quality place. While some general Costco feedback mentions the warehouse can get extremely busy, the Vision Center specifically is praised as being exactly what anyone could hope for in a quality optical provider, with many customers reporting nothing but positive experiences over a decade or more.
Lachelle was awesome and very patient with my sensitive nose. Much appreciated!
November 2025
I have been a patient at least 15 years or more. Kind and professional
May 2025
Great selection on frames and their pricing is wonderful. I am absolutely 100% satisfied with the staff and how friendly and helpful they are!! I highly recommend them.