Cummins Sales and Service in Spokane provides expert service and repair by factory trained technicians on diesel and natural gas engines, powertrains, and Cummins Onan power generation equipment. They maintain a large inventory of genuine parts. Reviews highlight professional, friendly, and timely service. Customers report that the staff understands urgent needs, fits them into busy schedules, and often provides electrical hookups for overnight stays. They are commended for diagnosing problems quickly, ordering correct parts promptly, and completing repairs in a timely manner. Communication is noted as great, reducing customer stress. The service advisors are described as outstanding, taking time to explain issues and options without rushing. Work is consistently called great, with specific praise for fixing motorhomes, generators, and addressing issues from minor leaks to sensor replacements. Many customers, including those traveling from out of state, express gratitude and state they would highly recommend this location for repairs, choosing it over other dealers due to the superior service experience.
Great service. Nice waiting room. Fair prices. Got the generator on The Beast all done in a matter of hours. They let me sleep in the break room. Matt's a good guy. The tech doing the work was Great. 👌
July 2024
Mat was professional and understood that we needed our problem fixed quickly. He located the part, installed, test drove and even put our tow hitch back on that the Tow truck driver had removed. My husband and I are grateful for such great service> Thank you
October 2023
Cummins has been servicing my 350hp turbo and 8kw generator in my motorhome with professional and friendly service. I have been to the Cummins service centers from Alaska (Fairbanks and Anchorage) to Charleston, South Carolina. They have always "fit" me in and often offered a plug-in if they keep us overnight.
