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January 2024 by Jeffrey Strugar
The clerks were awesome! and found shoes that we were looking for.
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January 2024 by Opal Howard
There was a good selection/variety of shoes displayed well in a spacious store. Nobody asked if I needed assistance after being there for 20 minutes, but I was okay with that as I wasn't in a rush. Not sure about price comparison to other stores or online offerings.
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January 2024 by Sarah Madden
I went to pick up an online order and Google said they close at 9pm. They do not. They actually close at 8pm on weekdays. I tried to suggest new hours but when I went to change it to 8pm it was already set at 8??but the main page says 9. This obviously has nothing to do with DSW and isn't their fault. Still annoying as hell.
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December 2023 by Hal Denison
DSW does not stand behind the products they sell. Purchased a pair of Hey Dudes, wore them a few times, always indoors and they are falling apart. Manager on duty said they don't return wore shoes. Told me to contact manufacturer.I will not ever go back......
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December 2023 by Jennifer Basham
Too much money for basic brands.
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December 2023 by Seri Binger
Found what we were looking for had a good selection
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November 2023 by Jen H
It was my first time visiting this store. The staff were very helpful. There is a large selection of all different brands of shoes. Men's women's and children's. It's a fairly limited selection of girls' dress shoes, which is why I went in. But I was able to find something suitable. I will definitely check this place out when shoe shopping again.
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November 2023 by Amy E.
I only go into this store if I absolutely have to but have ordered online from DSW and it's always a disaster. I've had orders "lost" in transit that require reordering from their customer service team and their shipping times are abysmal. Don't ever order online thinking you'll get your purchase in a timely manner. Save yourself the hassle and shop for shoes elsewhere!
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October 2023 by Геннадий Дудник
Good selection of shoes. And great service
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September 2023 by Rikki Finley
The staff was very rude. As the place was busy and we are trying on shoes they keep passing by making us move out of their way. Not one time did staff ask if we needed help or if they could assist with anything. We ended up leaving as well as a couple of other people because we could even look with how many times they needed through
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September 2023 by Rick
Store closed for 2 week days in a row. Called and whoever picked up the phone was rude.
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July 2023 by Kym
Crazy. Found a pair of shoes and went to pay cash. Nope, "we need you to purchase a gift card and then you can use the gift card to pay." What??? So then they wanted all my personal information. I walked out and went to JCPenny's and they were happy to take my cash.
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July 2023 by Inessa Novitskiy
Good shoes!!! Love the store and it's location. Horrible costumer service none of them will get there butts up to help u out in anyway.
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May 2023 by Allison Bartlett
workers were rude and not helpful… Would much rather go across the street to the shoe store in Northtown mall. They made everything so difficult.
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April 2023 by Jaclynn Gunning
Sadly, I won't be shopping here anymore. I got a pair of work shoes and in less than 2.5 months they were absolutely garbage. I came in to get new work shoes and they did nothing for me. I was shocked when one employee said they would help me and then when I got to the register I was told other wise. I have shopped here since they opened and literally spent thousands in here. The manager girl with curly hair printed my old receipt and said good luck seeing if the shoe company would do anything about the product. Yep my husband and I will shop else where.
