DSW Designer Shoe Warehouse is a spacious store with a large selection and good variety of shoes displayed well. It features many brands for men, women, and children, including designer shoes, handbags, and accessories. The store offers a good selection of shoes, though it can have a fairly limited selection in specific categories like girls' dress shoes. Customers can also check out the clearance section. The store provides a free Rewards program with perks for members. Experiences with staff vary; some find them very helpful, while others report horrible customer service, noting that nobody offered assistance. The store's location is appreciated. A warning is noted that online hour listings can be incorrect and annoying, advising customers to verify closing times. Despite some drawbacks, many shoppers indicate they will return to the store when shoe shopping again.
Rebecca was very helpful and kind. Not the kind of fake friendly you see from a lot of customer service workers because they have to be, but an authentic and genuine kindness that makes you want to return to the store.
May 2026
We've been shopping here since it first opened up. Great customer service and a good selection of products.
April 2026
Staff is very helpful. They do have a large variety with more online.
