Horizon Credit Union receives positive reviews for its friendly, professional, and knowledgeable personnel who provide exceptional and helpful service. Customers report feeling treated well and guided through processes. The merger required some adjustment, but staff at multiple Spokane locations are consistently noted as very kind. Practical amenities like plentiful parking, an easy-to-access drive-thru, and good handicapped access are appreciated. Longtime customers highly recommend the bank for its wonderful service and helpful suggestions on products.
Ethan always offer great service as do the rest of the staff I encounter.
April 2024
I love and appreciate the personal service received from TeAnna. She is always so friendly, professional and provided exceptional service with a recent transaction that required follow-up.
March 2024
I like Horizon in general. It took me a little getting used to with the merge and I don’t go there too often, but when I do? The ladies have always been very kind. At both locations here in Spokane…