Horizon Credit Union receives positive reviews for its friendly, professional, and knowledgeable personnel who provide exceptional and helpful service. Customers report feeling treated well and guided through processes. The merger required some adjustment, but staff at multiple Spokane locations are consistently noted as very kind. Practical amenities like plentiful parking, an easy-to-access drive-thru, and good handicapped access are appreciated. Longtime customers highly recommend the bank for its wonderful service and helpful suggestions on products.
They're super helpful and friendly. No need to make an appointment, and the lines are short/non-existent!
April 2024
Ethan always offer great service as do the rest of the staff I encounter.
April 2024
I love and appreciate the personal service received from TeAnna. She is always so friendly, professional and provided exceptional service with a recent transaction that required follow-up.