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June 2025 by Zairn Wooley
Opened a account payed for the phone and the service. One week later broke the phone. Now I'm locked out of my Google account and can not get access to the phone account to use a new device because I can't get a confirmation code on my phone or my email so now they are telling me that there's nothing that they can do and I would have to open another account because they are not able to access my account to allow me to use use my sim in a new phone. So thank you metro you've cost me
Everything from my contacts to my pic of my kids also
$300 phone
$73 service
$50 gas
5 hour drive time
8 days with no phone
And still nothing they can do to help me. Next step drive to the store again
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June 2025 by Charisse Neufeldt
Very fast service..not too busy
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May 2025 by Charlotte Elsasser
Rep. Ryder on May 29 assisted me with setting up my Gmail on my new phone. He also told me more helpful information. It was a gift. I did not know Metro by T-Mobile and T-Mobile are not the same. I am 68. Ryder was very patient. He could have just told me I was at the wrong location but didn't. I spent over 20 years as a retail manager. You have a terrific employee at the Division location.
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May 2025 by Dawn Greer
Coleson is amazing. Everybody in the store is amazing but this was the best service ever. Love this store
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April 2025 by olivia lindner
I am not the best at technology or how phones work. Angy was very helpful and explained everything in detail to me. She was very patient and answered all my questions. She helped me figure out the best route to what I was looking for. Thank you Angy!!
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June 2024 by Thea McDougall
Successfully got me to move away from metro. Don't lie to customers to try to make money, especially when there are receipts. Honesty pays.
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June 2024 by Jayce Pirtle (Running Bull)
The assistant at the Store was very unhelpful. I was looking to get a new pixel and switch to the flex plan he was so rude and not wanting to help me I left the store
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June 2024 by Katherin Brueger
Very friendly
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June 2024 by Foodie 4life
So glad I chose Metro to go through when I needed a new phone about a month ago and glad I picked this location. I couldn't be more happy with it? Also the customer service that I received from Paxston was amazing? Keep up all your guys good work.
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June 2024 by Victor Rincon
They need another manager better than Paxton
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May 2024 by Yousef Abumayyaleh
Angy is the best she has the best customer service ever and she also deserves a raise
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May 2024 by Bree Hendrickson
I went in with a t-mobile phone not knowing they are different. It was my daughter's and we hadn't done something right when setting up. Best lady ever took 5 minutes it works perfectly. She was the best.
I went into Verizon once because something that was Verizon wasn't working and they wouldn't even touch it. I had to call a number and try to talk to someone.
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April 2024 by Markeos77
Tyler was super nice and helpful. We had some issues with a new phone from Best Buy and he was able to fix it and he even waved the activation fee when he had to go back again.
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March 2024 by Tammy Young
Very Knowledgeable and they get the job done
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March 2024 by Scott Resch
Door and online schedule says it opens at ten. It's currently 11:39 and the store is closed. Is this location going away.
