Metro by T-Mobile at 5903 N Division St offers affordable prepaid plans and a variety of 5G phones from Apple, Samsung, and OnePlus. Customers consistently praise the friendly and helpful staff, highlighting their patience and willingness to explain details clearly. Many reviews mention positive experiences with employees who go above and beyond, such as troubleshooting issues, assisting with setup, and fixing problems quickly. Customers appreciate the good customer service and the ability to resolve issues efficiently, especially compared to other providers like Verizon. The store provides flexible payment options, including online and auto-pay, along with extensions if needed. Since 2016, the service has been reliable with only occasional connection issues, and plans include unlimited talk, text, and data, along with hotspot features at reasonable prices. Overall, Metro by T-Mobile is seen as a trustworthy and customer-friendly choice for prepaid mobile plans and devices.
Employees were extremely helpful and made the experience of buying a new phone pleasant! Highly recommend this location and the great employees who work there.
August 2026
Came in yesterday to get new phones for my wife and I. The staff was very friendly, quick, and included my daughter in the process which made her day. Thanks guys!
August 2026
The store manager and staff helped me so much at this location 5 stars
