P M Jacoy's is a small, quaint store in downtown Spokane, owned by a retired couple from South Korea and their family members. The store is known for its wonderful customer service, with the owners going out of their way to help customers, especially those with disabilities. They cater to the needs of the local community, including residents living in affordable housing. Despite slightly higher prices compared to larger stores, the store is highly valued by the local community, with customers appreciating the personal touch and friendly service provided by the owners, John and Jenny.