Small Animal Internal Medicine provides emergency and specialized care. The staff and veterinarians are described as amazing, professional, calm, understanding, kind, helpful, and knowledgeable. They are thorough and patient in answering questions. The service is available overnight and includes updates like texts and pictures. However, the cost is frequently noted as very high, with prices described as absurd, about double a regular visit, and feeling corporate. Some reviews question the value and suggest the business prioritizes revenue, while others express immense gratitude for the critical, life-saving care provided in emergencies.
Dr. Nelson and her clinical staff are true professionals. They are thorough and patient in answering questions. I will hesitate to return.
March 2025
They are the best in an emergency. And the internal medicine is just outstanding
October 2024
I've never been but looking at reviews this place sucks as far as quality of care for the absurd price they give. Go to the vet clinic in ritzville, he's a nice guy who cares for the animals he works with and at a fraction of the cost these people are asking for.
