Petco is a health and wellness company focused on improving the lives of pets and pet parents. The Spokane store offers a broad range of brand-name nutrition products and supplies for many types of pets. It provides full-service grooming, veterinarian services, vaccination clinics, pet adoption services, and dog training classes. Customers can enjoy savings with online shopping and in-store pickup or repeat delivery. The store receives mixed feedback. Many employees are noted as very nice, knowledgeable, and beyond helpful, with specific praise for the fish department. The shopping experience is often described as lovely, with kind people, allowing customers to be in and out quickly. However, the new location, while easier and safer to get into and out of the parking lot for some, is considered hard to get into by others. Inside, the store can be pretty crowded and hard to navigate. Some customers report disappointment with mislabeled clearance items and feel more staff is needed to help.